What is the Trezor® Wallet?
The Trezor® Wallet is a hardware wallet designed to keep your cryptocurrency private keys offline. As a hardware device, Trezor® provides a secure environment for signing transactions, protecting against malware and phishing attacks commonly encountered on connected computers.
Trezor® Hardware Wallet + Trezor Suite
The physical device pairs with the Trezor Suite App, a desktop and web application offering portfolio overview, transaction history and coin management. To begin, visit trezor.io/start which guides you through connecting your device, installing Trezor Bridge, and downloading the Trezor Suite.
Use Trezor Suite Download for Windows, macOS or Linux and install Trezor Bridge Download if your browser needs the bridge to communicate securely with the hardware.
Login & Account Access
Trezor® does not store account passwords centrally. When you perform a Trezor Wallet Login or Trezor Login, the device signs requests locally. If you see messages like "Trezor Login not working" or "Unable to login Trezor", it often indicates a Bridge or browser permission issue.
Troubleshooting Common Issues
Troubleshooting Trezor login Issues: ensure your Trezor® firmware and Trezor Suite App are up to date, confirm Trezor Bridge is running, try a different USB cable/port, and disable browser extensions that block device access.
If you face Error Connecting Trezor Account or Trezor Suite App not Working, restart the Suite, check OS permissions, and consult the Trezor Help Center for device-specific steps.
Account Recovery & 2FA
Trezor Account Recovery uses a recovery seed (mnemonic) created when initializing the device. Keep this seed offline and secure. If you lose your device, the recovery seed restores access on a new hardware wallet. For issues like Trezor 2fa reset or "Can't verify Trezor Wallet", follow the Help Center recovery guides—never share your seed with anyone.
When to Contact Support
If you continue to see Unable to login Trezor, persistent connection errors, or suspect device compromise, visit the Trezor Help Center for step-by-step support, firmware checks, and official downloads. Always use official links (trezor.io) to avoid phishing.
Frequently Asked Questions
- 1. How do I start with my Trezor®?
- Go to trezor.io/start, follow the setup wizard, install Trezor Bridge and Trezor Suite, and create a recovery seed.
- 2. What if Trezor Suite won't detect my device?
- Check Trezor Bridge is installed, use a different USB cable/port, update device firmware and Suite, and disable conflicting browser extensions.
- 3. Can I recover my wallet without the device?
- Yes — using your recovery seed with another compatible hardware wallet or the Trezor recovery function in Suite.
- 4. Is Trezor Bridge necessary?
- Trezor Bridge allows browsers and the desktop Suite to communicate securely with the device. Some setups require it; download from the official site.
- 5. What to do if I can't verify my Trezor® wallet?
- Ensure you use official web addresses, check firmware authenticity, and follow verification steps in the Help Center. If unsure, contact official support.
- 6. How do I reset 2FA tied to my device?
- Follow platform-specific recovery for the service (e.g., exchanges) and use your recovery seed; Trezor® itself does not reset third-party 2FA directly.